FREQUENTLY ASKED QUESTIONS – PROFICIENCY TESTING

Interested in finding out more? Simply read the Frequently Asked Questions.

How do I register?

Registration for the 2017 Biospecimen Proficiency Testing programme will open on the 2nd of May 2017.

What is the deadline for registration?

The registration for the 2017 Biospecimen Proficiency Testing will close on the 11th of August 2017.

Is there a cancellation policy?

No refunds are available after the registration deadline. Partial refunds are available for cancellation requests received in writing prior to the end of the registration period, after an administrative cancellation fee of 75€ (EUR) is applied.

What happens after I register?

Once you are registered, you will receive a Laboratory Number (Lxxx) and a Password (login information) by email.

IBBL will prepare the samples (for the schemes you have requested) for shipment to your location.

What is the cost of participation?

The table below summarises the fees ** (in EUR) for the 2017 PT programme. The fees are also indicated on the PT registration platform and in the Participant Manual. You can participate in one or more PT schemes. If you decide to participate in 2 or 3 consecutive years for a defined scheme, you will benefit from a 7.5 or 15% discount, respectively.

Category Schemes Code 2017 2018 2019
1 DNA Quantification and Purity  DNAQ17R1  €399 €369  €339
RNA Integrity  RNAI17R1
RNA Quantification and Purity  RNAQ17R1
Cell Viability  CELL17R1
Haeomoglobin Quantification in Plasma  PLHB17R1
CD40L Quantification in Serum  CD4017R1
Haemoglobin Quantification in CSF  CSHB17R1
2  Tissue Histology  THIS17R1 €299   €277   €254
CSF Aliquoting CSAL17
3  DNA Extraction from Whole Blood  DNABLD17 €199     €184     €169
 DNA Extraction from FFPE Cells  DNAFFC17
 RNA Extraction from Whole Blood  RNABLD17
 RNA Extraction from FFPE Cells  RNAFFC17
 Microbial DNA Extraction from Saliva  DNASAL17
 Microbial DNA Extraction from Stool  DNASTL17
 Cell Free DNA (cfDNA) Extraction from Whole Blood  cfDNA17
 DNA Extraction from Frozen Tissue  DNAFRT17
 Total RNA Extraction from Frozen Tissue  RNAFRT17
Viable PBMC Isolation PBMC17R1
**Prices are subject to change. Terms and conditions apply.

Do I need to pay for the shipment of samples?

Shipping costs are included in the price of the Schemes, with the exception of the Viable PBMC Scheme for which the 2017 pricing excludes the shipping costs for new participants. IBBL will take care of all the necessary documentation for shipment and customs.
Nevertheless, for some countries, an import license is required to receive biological samples. In such cases, the Participant has to apply himself to obtain this import permit. Once the application is complete, the Participant provides the references of his/her import permit to IBBL.

When will my samples be shipped?

Once your registration is confirmed, your samples will be shipped to your location (at the exact address entered during the registration). You will be informed when the packages are shipped and an estimated date of delivery will be provided to you.

What do I do if my samples do not arrive?

If the shipment has not been received by the day after the estimated date of delivery, please contact ISBERPT@ibbl.lu immediately.

Can I get replacement samples?

Replacement samples are available only when samples have been received in an unsatisfactory condition (broken, leaking, received at incorrect temperature).
Replacement samples will not be provided if inappropriate manipulation or measurements have been done.

How do I test the samples and how do I dispose of them?

You should use your routine method(s) and apply your routine conditions to test/process the samples. IBBL will not provide direction as to the method or equipment to be used. Once tested/processed, samples should be discarded by following the safety instructions enclosed in the shipment in the Test Item Information Sheet or in the Processing Item Information Sheet.

How and when do I submit my results?

Results of your Proficiency Testing Schemes must be submitted online on the PT website (http://biospecimenpt.ibbl.lu). Your login information (Laboratory Number and Password) will be sent to you by email after your registration.
Failure to submit your results by the deadline will result in the inability of IBBL to provide you with your PT Report and Evaluation of Performance.

How and when will I receive my Proficiency Test Report?

Your Scheme-specific PT Report(s) will be sent electronically by the end of February, at the latest.

Will I receive a Certificate?

All participants will receive a Certificate of Participation, together with a Personalised Report and a Label of Participation.
When all the results are “Very Satisfactory”, the Certificate of Participation includes a comment specifying that “Results Were Very Satisfactory”.

What do I do if I misplace my login details?

Please contact ISBERPT@ibbl.lu to request that your login details be resent.

How to contact us?

If you have any other question, please contact bioservices@ibbl.lu or ISBERPT@ibbl.lu (client support).